Wagner Communications
Giving your callers the attention they deserve
 
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amtelco.bmp

Wagner Communications has invested in the best technology available for the call center industry. AMTELCO's patented, award-winning Infinity call center system is specifically designed to provide call centers with the most reliable service, technology and support, which enables us to offer service that is second to none. Infinity offers state-of-the-art messaging and voice processing technologies, true open architecture, advanced digital switching technology and complete statistics.

Infinity provides tools like automatic call distribution, voice processing, text messaging, PBX capabilities and digital switching to allow us to create specialized customer resource centers.

SYSTEM FEATURES:

 

  • 24 Hour Answering Service
  • Optional Voicemail
  • Appointment Scheduling
  • Text Messaging
  • Alpha Dispatch
    >Live Operator Dictation
    >Voice Transcription
  • Order Taking
  • Teleconferencing